Safe electrical network
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Reports and indicators
Sadales tīkls AS has developed the Compliance Program of Sadales tīkls AS (approved at the Meeting of the Management Board on 12.03.2014 with resolution No. 78/12 “On the new version of the Compliance Program of the distribution system operator Sadales tīkls AS”) on the basis of evaluation of the received customers’ information inquiries (4031 information inquiries received, 780 claims of which 129 justified), the governance documents (the Compliance Program of Sadales tīkls AS, the Asset Lease Contract, the Process Management Descriptions, Policies), by assessing the assurance of non-discriminatory treatment of the participants of the power system, Sadales tīkls AS concludes that during the preceding operational period in 2018 it has complied with the equal treatment of the participants of the power system, it has been independent in taking decisions and it has ensured protection of the customers’ confidential data.
The Report on compliance of the distribution system operator Sadales tīkls AS with the requirements on independence and performance of the Compliance Program in 2018 (hereinafter referred to as the Report) has been prepared in compliance with the “Regulations on the requirements regarding the independence of the power distribution system operator” approved by resolution No. 1/4 of the Board of the Public Utilities Commission dated 22 February 2012 (hereinafter referred to as the Regulations). The Report has been prepared by Sadales tīkls AS in compliance with Clause 4 of the Regulations (Agris Kurmis, Compliance Officer of Sadales tīkls AS). The Report is reviewed and approved by the Management Board of Sadales tīkls AS.