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Sadales tīkls ensures that customer data are processed in a fair, lawful and transparent manner and kept secure, while respecting your rights.
Being responsible for customer data, we would like to inform you about:
Read more about the above points in the document Sadales tīkls Personal Data Processing Principles (document available in Latvian) .
Sadales tīkls processes your data to ensure the supply of electricity to your location, the availability of other services, their provision and related work. As we are working on customer service and its development, we always work on improving the quality of services, for example, by carrying out customer surveys. It is also important to mention the processing of your data, as a result of which we ensure compliance with the requirements of laws and regulations or enforcement of the company’s rights in accordance with laws and regulations. Read more in Section 3 of the document Sadales tīkls Personal Data Processing Principles and its annex (document available in Latvian).
Sadales tīkls operations are governed by laws and regulations, resulting in the processing of personal data in compliance with the obligations set out in laws and regulations. Another reason for the data being processed is a contractual relationship, such as an agreement between the customer and Sadales tīkls for the establishment of a connection. The reason for data processing may also be the legitimate interests of the company. Read more in Section 4 of the document Sadales tīkls Personal Data Processing Principles (document available in Latvian).
Sadales tīkls provides open and transparent information about personal data processing and you have the right to access your data, request the rectification and erasure of data, the right to restrict and object to their processing and other rights. Read more in Section 7 of the document Sadales tīkls Personal Data Processing Principles (document available in Latvian)